Frequently Asked Questions
Everything you need to know about our premium protective cases and mounts.
Are Rokform cases compatible with wireless charging?
Yes, most of our cases are designed to be compatible with Qi-certified wireless chargers. For optimal performance, we recommend removing the center magnet before charging.
How does the Twist Lock mounting system work?
Our patented Twist Lock system allows you to securely mount your device to any Rokform accessory with a simple quarter-turn motion, ensuring it stays locked in place during high-impact activities.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for electronics and accessories?
We offer a 60-day money-back guarantee on all products purchased directly from our site. Items must be returned in their original packaging and in like-new condition.
Will the magnets in the case damage my phone or credit cards?
Our specially shielded Neodymium magnets are safe for modern smartphones and will not damage your internal components. However, we recommend keeping magnetic stripe credit cards away from direct contact with the magnets.
Do you offer a warranty on your mounting systems?
Yes, we provide a 2-year limited warranty against defects in materials and workmanship for all our mounting hardware and protective cases.